Privacy Policy and Disclaimer

Effective date: 01/June/2026

This Privacy Policy applies to the Android application ScanD (“the App”, “we”, “us”, or “our”).

We respect your privacy. We do not intend to collect or record unnecessary personal information about users. However, some information may be used or passed to third-party service providers where required to provide specific App features, such as vehicle VIN lookups, diagnostic code lookups, registration-related lookups, or similar services.

1. Information We Collect or Process

The App may allow you to enter or access vehicle-related information, including but not limited to:

We do not knowingly collect sensitive personal information through the App unless it is voluntarily provided by you or is technically required to provide a feature you request.

2. How We Use Information

We may use information processed through the App to:

3. Third-Party Services

To provide certain features, the App may send relevant lookup information to third-party service providers. For example, when you perform a VIN lookup or diagnostic code lookup, the VIN, code, or related vehicle details may be sent to a third-party provider so that the App can return useful information to you.

These third-party services may process information according to their own privacy policies, terms, security practices, and data retention rules. We do not control the privacy practices of third-party providers.

By using features that rely on third-party lookup services, you acknowledge that the relevant lookup information may be transmitted to those providers for the purpose of delivering the requested App functionality.

4. Data Storage and Retention

We do not aim to permanently store personal information unless it is necessary for App functionality, support, security, diagnostics, legal compliance, or another legitimate operational purpose.

Third-party providers may retain data in accordance with their own policies. If you have questions about a specific lookup provider, contact us and we will provide available information where reasonably possible.

5. Data Security

We take reasonable steps to protect information processed through the App. However, no method of electronic transmission, storage, or processing is completely secure. We cannot guarantee absolute security of information transmitted through or processed by the App.

6. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the App, please contact us so we can take appropriate steps.

7. Your Choices

You can choose not to use features that require lookup information to be sent to third-party services. However, some App features may not function correctly without transmitting the relevant information required for the lookup.

You may contact us to ask questions about the information we process, request correction or deletion where applicable, or raise a privacy concern.

8. Accuracy of Vehicle, VIN, and Code Information

Vehicle information, VIN lookup results, diagnostic code descriptions, repair suggestions, and related content provided through the App are supplied for general informational purposes only.

We make reasonable efforts to provide useful and accurate information. However, vehicle data, diagnostic codes, manufacturer information, third-party lookup results, and repair information may be incomplete, outdated, inaccurate, incorrectly matched, or unsuitable for your specific vehicle, situation, or jurisdiction.

You should not rely solely on the App when diagnosing, repairing, servicing, modifying, or operating a vehicle. Always verify information with the vehicle manufacturer, an authorised dealer, a qualified mechanic, or another suitably qualified professional before taking action.

9. Vehicle Damage and Safety Disclaimer

To the maximum extent permitted by law, we are not responsible or liable for any loss, damage, cost, injury, fault, malfunction, incorrect repair, failed repair, vehicle damage, voided warranty, roadworthiness issue, accident, or other consequence arising from or connected with:

You use the App at your own risk. The App is not a substitute for professional mechanical, automotive, safety, legal, insurance, or manufacturer advice.

10. Limitation of Liability

To the maximum extent permitted by law, the App and all information provided through it are supplied “as is” and “as available”, without warranties, guarantees, or representations of any kind, whether express or implied, including but not limited to accuracy, completeness, reliability, suitability, availability, or fitness for a particular purpose.

Nothing in this Privacy Policy and Disclaimer excludes, restricts, or modifies any rights, guarantees, warranties, or remedies that cannot lawfully be excluded, restricted, or modified under applicable law.

11. Changes to This Policy

We may update this Privacy Policy and Disclaimer from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the App after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, this Disclaimer, or how the App handles information, please contact us:

ScanD and Klemm Technology
Email: hello@scand.com.au
Website: scand.com.au